“The spirit of liberty is the spirit which is not too sure that it is right,” Judge Learned Hand once said, and the same may be true (at least in part) for the spirit of compliance and ethics (C&E). That is but one lesson that might be drawn from the emerging and important field of “behavioral ethics,” which teaches that for many reasons we tend to overestimate our ability to do what is right.
In Blind Spots: Why We Fail to Do What’s Right and What to Do about It (published last month by Princeton University Press), business school professors Max H. Bazerman of Harvard and Anne E. Tenbrunsel of Notre Dame provide an overview of behavioral ethics that is both concise but also brimming with intriguing and useful information. In my view, every C&E professional should read this book and strive to apply it’s insights to their respective companies’ C&E programs.
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