Role of Documents in Highly Effective Business Processes

Along with growing the top line, most medium and large organizations in the U.S. see their top challenges as cutting costs and increasing profits, yet few assess and manage documents, the lifeblood of business processes and a key source of costs. Information flows throughout organizations in the form of documents, whether in electronic or paper form.

Driving the growing importance of documents are the demands of regulatory compliance, the need to communicate with customers, suppliers and employees in multiple media, and the role of documents in achieving ROI for business process solution investments (e.g. enterprise resource planning (ERP), customer relationship management (CRM), content management, and collaborative applications).

See full Report in pdf format.