Many businesses fail to achieve strategic objectives because they do not successfully connect operations with goals. Effective communication among all stakeholders is critical in bypassing this fatal chasm.
When I meet people, I like to ask them which business books they have been reading because it gives me insight into what's happening across a broad spectrum of organizations. Based on what I've heard in the past year, we're in the midst of a fundamental business shift. Gone are the weighty tomes that instruct companies to optimize their supply chains, leverage just-in-time manufacturing, or outsource business processes. In their place are titles like "The Strategy-Focused Organization" and "Good to Great."
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