Governance Gauge: E-mail Compliance Demands Technology

Forrester Research

Concern about the compliance and security risks represented by outbound e-mail is red hot among businesses, although you wouldn't know it from their lukewarm adoption of technology built to mitigate those risks. Nearly 80% of the hundreds of large companies Forrester Consulting interviewed for Proofpoint, a messaging security vendor, reported being "concerned" or "very concerned" about outbound e-mail compliance.

A whopping 63% of large companies employ or plan to hire people to read or audit sent e-mail — that figure is 70% among the largest companies. But such low-tech approaches can't stanch the flow of sensitive information; the only remedies available after information leaks are to discipline or fire employees and to publicly disclose the leak or pay fines when required by law.

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