Hewlett-Packard has given spying a bad name. But when former Chairwoman Patricia Dunn spearheaded an investigation against board members, staff and journalists, she was, in a way, simply following a nationwide trend. As technology has improved, risks have increased. As a result, most corporations are now monitoring their employees closely.
Press leaks, theft of trade secrets and time wasting are big concerns. But the main reason is fear of lawsuits, says Nancy Flynn, executive director of the ePolicy Institute, a consulting firm that helps companies develop monitoring policies. Almost 25% of companies have had employee e-mails subpoenaed because of a workplace lawsuit, usually involving harassment or discrimination. "Employers need to view e-mail as the electronic equivalent of DNA evidence," says Flynn.
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