Frequent recognition is a surefire -- and affordable -- way to boost employee engagement
In companies around the world, workers are feeling the effects of a highly addictive chemical. When they experience a reduction of this chemical, even routine work is compromised by feelings of frustration, anxiety, and difficulty in learning. Conversely, increases of this chemical stimulate feelings of pleasure and pride. And, this chemical's effects wear off fast. The need for increased doses can cause people to make serious, career-altering decisions just to get another hit. And the only problem is that too few of us have enough.
QUOTE: When people don't get enough recognition, they ask themselves, What am I doing this for? Nobody cares.
The chemical is dopamine, a neurotransmitter produced in the brain. Dopamine stimulates the ventral striatum and nucleus accumbens, the parts of the brain that process rewards and create positive emotions like satisfaction and enjoyment. Evolutionary biologists think dopamine had a hand in humans' ability to learn and survive -- if you get a charge of dopamine after a successful hunt, you'll learn to go back for more of the dopamine surge and the prey.
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