At the heart of the sprawling corporate campus, in a hilltop building overlooking the immaculately shorn lawns, the sports fields and the hypermodern theater complex, young engineers crowd into a classroom.
They are India's best and brightest, with stellar grades that launched them into a high-tech industry growing at more than 25 percent annually.
And their topic of the day? Basic telephone skills.
"Hello?" one young man says nervously, holding his hand to his ear like a phone. "Hello? I'd like to leave a message for Number 17. Can I do that?"
See full Article.
