Workforce engagement involves understanding what employees need and want from their work experience. It also involves creating and implementing organizational practices designed to advance the capabilities of the enterprise through the improved work experiences of employees.
This book provides readers with data, concepts and case studies that will enhance their understanding of workforce engagement: what it means, why it is important and how it affects individuals and organizations. It also provides a framework for understanding workforce engagement as part of a broader total rewards strategy.
Each chapter contains data highlights from two national benchmark studies on workforce engagement that were conducted by the Performance Assessment Network (PAN) in 2004-2005 and 2006-2007. These studies present findings and implications for employers from a nationally representative sample of employees—including an understanding of the 'levels' and 'drivers' of workforce engagement. Marc Drizin, a co-author and founder of www.employeeholdem.com, developed the intellectual framework for the benchmarks.
The book's case studies, reported under pseudonyms or composites drawn from real organizations, are suitable for use in a variety of management development training programs or other courses.
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