There is often confusion around the roles and responsibilities of company leaders. In particular, one very critical relationship can suffer from the lack of clarity regarding duties and responsibilities and create friction and impaired productivity - or worse - at the highest levels: Chairman and CEO.
Overall, the CEO leads internally, with the Chairman adding value in strategy and structure and ensuring that the company is represented with integrity and influence to institutions, analysts and other stakeholders. The Chairman is there to support the CEO, and both need regular and structured access to the Executive and management team. Clearly, the Chairman must also be prepared to step in if deemed appropriate.
It is absolutely critical that this Chairman / CEO interface is working and is seen to work (this is why there is a danger in the chairman and CEO being one and the same). Otherwise this dysfunctionality will affect the Board performance and the wider relationships between the Executive and Non-Executive Directors.
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