Wednesday, April 02, 2008

Pumas, Planets and Pens: How Cues in the Environment Influence Consumer Choice


Could seeing dogs on the way to work each morning influence what type of sneakers you buy?

In a new research paper, Wharton marketing professor Jonah Berger makes the case that what you see in your everyday world can influence your choices as a consumer. In the paper, "Dogs on the Street, Pumas on Your Feet: How Cues in the Environment Influence Product Evaluation and Choice," the first part of the title refers to the results of an experiment in which participants who were shown repeated images of dogs were quicker to recognize the Puma brand, and liked its sneakers more, than those who had not seen the images. Confused? It turns out that dogs are associated with cats, and cats are associated with Puma.

"Seeing dogs is not going to cause people to leap out of their chairs and go buy 10 pairs of Puma sneakers," says Berger. But the experiment does suggest that environmental cues, even ones you may not be consciously aware of, can influence what you like and buy.

See full Article.