A change for the better: Steps for successful business transformation is an Economist Intelligence Unit report, sponsored by Celerant Consulting. The Economist Intelligence Unit bears sole responsibility for this report. The Economist Intelligence Unit’s editorial team executed the survey, conducted the interviews and wrote the report. The findings and views expressed here do not necessarily reflect the views of the sponsor. The research drew on a wideranging online survey—conducted in March-April 2008—and in-depth interviews with senior executives and independent experts knowledgeable about change management. The author of the report was Dr Paul Kielstra and the editor was Clint Witchalls. Mike Kenny was responsible for design and layout. Our sincere thanks go to the executives who participated in the survey and interviews for sharing their time and insights.
See full Report, in pdf format.
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