The IT department's notorious inability to see the business angle could soon be history
It is fair to say that the relationship between many finance directors and chief information officers (CIOs) has long been characterised by mutual suspicion, misunderstanding and even hostility. In fact, it has long been argued in some quarters that there should be an open season when FDs can hunt CIOs down and put a stop to all their techno-tomfoolery.
The justification for this harsh stance towards acronym-spouting, binary watch-toting technology professionals is, of course, cold, hard cash.
Return on investment for the wheelbarrow-loads of money that goes into IT has often been creatively referred to as a bit of a grey area. Spending on roll-outs of some ‘must-have’ technology has, for many companies, been accompanied by little or no quantifiable business benefits.
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