Senior revenue officers at the Internal Revenue Service who are supposed to handle more complicated tax cases oftentimes don’t receive any work assignments, according to a new government report.
The Treasury Inspector General for Tax Administration found in the report that the IRS’s Collection function is not identifying a sufficient number of complex cases for GS-13 revenue officers to work. Revenue officers are supposed to attempt to contact taxpayers and resolve collection matters that have not been resolved through notices sent by the IRS campuses or the IRS’s automated collection system. The IRS created the GS-13 revenue officer position in 2006 to handle more complicated tax cases and more sophisticated taxpayers.
The relative lack of work for the senior revenue officers to do occurred because there is no systemic means for IRS managers to identify the most complex cases, and the criteria for identifying complex cases are subjective and inconsistently interpreted.
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