Tuesday, June 15, 2010

Companies failing to engage consumers on environmental and social issues


The 2010 Cone Shared Responsibility Study, released today, reveals companies are failing to make the grade when it comes to effectively engaging consumers in their cause-related and corporate responsibility efforts. Key findings include:

* Eighty-four percent of Americans believe their ideas can help companies create products and services that are a win for consumers, business and society; yet, only half (53%) feel companies are effectively encouraging them to speak up on corporate social and environmental practices and products.
* Three-quarters (75%) of Americans give companies a “C” or below on how they’re engaging consumers around key issues such as business practices and support of social/environmental issues.
* Sixty percent of consumers say they would be more likely to buy a company’s products and services if it incorporated their feedback and ideas.


See full Report.