Whether it’s stewardship, governance, risk, selling (or mis-selling), reporting etc - when things go spectacularly wrong and jeopardise the existence of an organisation, it’s typically the result of unacceptable behaviour.
It's not because a process or control has failed, it’s because an individual has acted wrongly or a corporate culture is rotten to the core. Put simply "culture and behaviours trump process".
See full Article.
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