Since President Obama’s selection of Jon Leibowitz as Chairman of the Federal Trade Commission (FTC), and Chairman Leibowitz’ selection of David Vladeck as the Director of the FTC’s Bureau of Consumer Protection, the FTC’s consumer protection agenda has been quite active, clearly taking on a pro-consumer slant. The implications of this philosophy have substantially impacted business strategies and executive analysis of risk management, impacting stakeholders that include not just the legal team and senior management, but the marketing and customer service personnel as well.
healthcare-compliance-challengesIn 2011, the trends show that privacy concerns, compliance with advertising and marketing regulations, and the impact of social media and emerging technologies will be central compliance and risk management concerns. The key industries impacted by this consumer protection agenda will be the financial services sector as well as health care and pharmaceutical firms.
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