It is obvious that Ghana Telecom (GT) has been beset with major corporate governance and management problems since the Telenor Management Partners (TMP) were brought in to manage the affairs of the organization based on information published in the mass media on various occasions. This article looks at the performance of Ghana Telecom under the auspices of TMP since 2002 to the present. Several comparisons are made between Areeba/Spacefon and GT during the same period. The paper concludes with specific recommendations on how the misfortunes of the company can be turned around.
Undoubtedly, in many countries where telecommunications service providers offer world-class services, it is a result of a strong regulator and downright good business practices by the management. The service providers are led by management with the knowledge and their organization’s financial wherewithal to provide the services demanded by their customers. These are prerequisites that enable the industry to flourish.
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