Sunday, June 17, 2007
Lessons in Transparency: Part I
Get an inside peek into how a 45 minute intervention effectively injected a much-needed dose of transparency into the performance and functioning of one CEO.
Tom Cruise: "We want the truth. We deserve the truth"
Jack Nicholson: "You want the truth? You can't take the truth!"
--A Few Good Men
"Mark will collect what you wrote down, then he and I will review and discuss it and get back to you," the CEO told his assembled executives.
"No. I will collect them and read them right here, right now," I interjected flexing the authority I had been given by the CEO to facilitate this meeting meant to increase transparency in the senior team of his company. I had just asked the other assembled occupants of the C-suite, and a handful of other senior executives, to write down what the CEO does or fails to do that causes them to lose their respect, confidence and trust in him.
See full Article.