If asked about how we have learnt, we tend to think first of what we have been taught. Yet less than 20 per cent of our important learning comes from teaching. Our research shows that 80 per cent of what people think of as their "really significant learning" comes from tackling life's challenging situations, or experiential learning.
The implications for leaders and directors are clear: first recognise the key challenges in your world, take action, and then reflect upon and learn from your experience—and be seen to do so.
Researchers have not managed to show that formal leadership and management development programmes have much impact on organisational performance. Why? One possibility is that, because these training programmes teach leadership, finance, strategy and so on, they may have the unintentional effect of de-skilling people in terms of their own learning.
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