Executive Summary:
Leading in crisis requires a combination of skills and behaviors—personal and professional—that can be mastered, says HBS professor Bill George. A crisis, difficult as it is, also presents an opportunity to develop and grow. Q&A and excerpt from 7 Lessons for Leading in Crisis. Key concepts include:
* In a crisis, remember your internal compass of values: When one strikes leaders often look for an "at-any-cost" quick fix in attempting to save face, says George.
* To ensure that economic recovery is long-lasting and that future business is sustainable, leaders must practice a clear set of principles.
* It's OK, even necessary, for leaders to be open with others, admit mistakes, and look to trusted friends and associates for advice and support.
* Use a crisis as an opportunity to reshape the market.
See full Article.
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