From consumer electronics made in China to software written in India to call centres based in the Philippines, the global outsourcing market is worth thousands of billions of dollars annually, with around 95 per cent of organisations either buying, providing or both buying and providing outsourced services and functions.
But as a new global study has found, the management of outsourcing projects still leaves much to be desired. In fact according to a new global study, fewer than half of organisations are managing the risk of outsourced projects as effectively as they might be.
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