Thursday, July 12, 2007

The True Test of Leadership


In the now classic film Apocalypse Now, the scene that has always struck me as perhaps the most frightening is the one in which Captain Willard (played by Martin Sheen), on his quest upriver to find Colonel Kurtz, comes to a camp where American soldiers rebuild a bridge each day, and the Viet Cong blow it up each night. When Willard asks a soldier, “Who’s in charge here?” the soldier replies, “Ain’t you?”

Discussions of leadership and accountability in the nonprofit sector are everywhere, and perennial—they repeat themselves. But sadly, they are usually overly narrow. For example, most discussions of accountability focus on transparency and governance mechanisms meant to ensure truth telling. As important as these aspects are, they approach only one level of accountability. Properly understood, accountability has at least three key levels (as I’ve written elsewhere):

• “Don’t rip us off”: the level of not cooking the books or otherwise hiding the ball;
• “Be effective”: the level at which being accountable means not simply being honest, but also being competent, using the best available practices. (To draw an example from the legal field, a lawyer can be honest [insert lawyer joke here] but still commit malpractice by failing to provide competent representation); and
• “Promise keeping”: to my mind, this is the highest level. It demands that you do everything in your power to accomplish your mission, to keep your promise to the community.

See full Article.