Leading an organization through hard times is challenging by definition. It requires a deliberate focus and extra attention to a few critical areas that can make the difference between a quick rebound followed by sustained improvement in performance--or by a downward spiral that may become irreversible.
And it's in facing headwinds, of course, that the captain of the ship proves his or her mettle.
So what does it take to out-race peers, keep customers in the boat and motivate employees to pull harder on the oars? Here are five essentials for leadership through difficulty, and how to bring them to bear:
Communicate continually and honestly. Even though you're not running for president of the United States as John McCain is, launch your own Straight Talk Express. Authenticity and frequency in communications should be your constant goal.
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